Refund & Billing Policy

This page explains Vantic’s billing in plain English — how the trial works, when you are charged, how to cancel, and our refund policy. It summarizes the billing sections of our Terms of Service; if anything here and the Terms ever differ, the Terms control.

The free trial

• Every new account starts with a 14-day free trial with full access. No payment method is required to start.
• We never charge you automatically at the end of the trial — nothing is billed unless you actively choose a plan and check out.
• If the trial ends and you have not subscribed, your account is paused: your data is kept and your connected accounts keep syncing, but the dashboard, reports, and insights are locked until you subscribe. You can also delete your account at any time.

Plans and prices

• Starter — $12 per month.
• Creator — $24 per month.
• Pro — $49 per month.

All prices are in US dollars, billed monthly in advance through Stripe (card payments) or PayPal. Depending on your location, sales tax or VAT may be added — it is always shown before you confirm payment.

Renewals

Subscriptions renew automatically each month until you cancel. If we ever change a plan’s price, we will notify you in advance and the new price applies only from a following billing period — never mid-cycle for time you have already paid for.

How to cancel

• Cancel anytime from Settings → Billingin the app — card subscriptions through the secure Stripe portal, PayPal subscriptions directly from the same page.
• Cancelling stops all future charges. You keep full access until the end of the period you already paid for, and nothing renews after that.
• Deleting your account also cancels any active subscription automatically.

Failed payments

If a renewal payment fails, we will retry it and email you so you can update your payment method. If it keeps failing, your subscription is suspended — your data is kept, and access returns as soon as payment succeeds.

Refunds

• Because you can try everything free for 14 days before paying, fees already paid are non-refundable, except where the law requires otherwise.
• If you believe you were charged in error — for example a duplicate charge — email us and we will look into it and make it right.

One-time purchases

Separately from your Vanticsubscription, we sometimes sell one-time products or services — like a paid guide, course, or service package — through promotional pages linked from our ads or emails. These are billed once through our payment providers — Stripe, or PayPal where offered; there is no recurring charge and nothing renews. You’ll receive an emailed receipt after your purchase.

You can request a refund on a one-time purchase within 14 days of the purchase date — just email us and we’ll take care of it. After 14 days, one-time purchases are non-refundable.

Contact

Billing questions? Email support@vantic.app.